FAQs

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Metal Garden Edging

All our lengths are 2.44m.

Redcor steel will arrive a slightly silver, light grey colour. In some cases, it can look very silver making it seem like it is Galvanised or ZAM. To help distinguish between the three see the descriptions below.
– Galvanised – Silver, distinct speckled design all over the edging
– ZAM – bright, silver, smooth finish, no speckles, similar finish to stainless Steel
– REDCOR Steel – Slightly silver appearance, light grey in colour, dark oily residue.

Due to the way we store our lengths (see more information below) we would not be able to pull them apart as they would fuse together.

It could take from couple of weeks to a couple of months, depending on the elements. If there is a lot of rain, it will rust quicker. If there is more sun it will take longer. If you run a hose over it every couple of days that will quicken the process.  If you do want to rust it faster we recommend a vinegar and water mix as the most naturally effective solution. This will help to break down the residual oil coating and begin the rusting process. 

Tips for driving self tapping screws into steel:
• Clamp the pieces together securely.
• Use impact driver or cordless driver with 8mm Hex
head bit
• Apply firm pressure initially, with a slow rpm, to get
the screw to bite
• Never exceed 3000rpm
• Pause every few seconds to avoid overheating the
screw tip
• Use a little lubrication on the tip of the screw to
avoid overheating (you can use cooking oil)
• Any excess heat will make the tip of the screw blunt
• Excess heat will also work-harden the garden edging
• If above steps do not work, try pre-drilling with
good quality 3mm drill bit
With the FormBoss® system, you are drilling through
4 to 5mm thick steel, so please be patient and use
the techniques described above.
We supply quality Australian made screws, and are
the best performing screws available, but you still
need to follow the advice above to achieve the best
result. You may still find a few screws are not up to
the task, simply restart a new hole with a fresh screw.
We always supply you with a few extra.

FormBoss® is stored with the bottom of a piece of edging slipped inside a second piece of edging, forming what looks (when wrapped up) only 1 length. Your connectors will be delivered the same way.

Included in the price of a length is 1 connector and enough screws to install, see below for correct screw quantity per item.
– 75mm – 150mm: 2 screws per length, 1 each side of connector to join the length to the connector.
– 185mm – 580mm: 4 screws per length, 2 each side of connector to join the length to the connector. For added strength add rivets about half way up the edging/connector, silver or copper depending on the finish.
– Tapered Stakes: 1 screw per stake.
– Angled stakes: 2 screws per stake.
– Corner Pieces: 1 connector and 2 screws included with the corner pieces.

We do not supply joins for corners as this creates weak spots in the edging, for the lower profiles (75 – 185mm) we suggest bending the edging to create smooth corners that continue the edging around bends maintaining the strength in the edging. For taller profiles (230-580mm) we recommend purchasing corner pieces. For taller planter boxes we recommend getting FormBoss® to pre-fabricate them from straight lengths, as there will be less joins, making them more secure.

Profiles Normal/ Sandy Soil Clay Soil
75mm 240mm tapered stakes 240mm tapered stakes
100mm 300mm tapered stakes 240mm tapered stakes
150mm 400mm tapered stakes 300mm tapered stakes
185mm 400mm tapered stakes 300-400mm tapered stakes

Profiles Normal/Sandy Soil Clay Soil
230mm 400mm angled stakes 400mm angled stakes
290mm 600mm angled stakes 600mm angled stakes
390mm 800mm angled stakes 600mm angled stakes
580mm 1200mm angled stakes 800mm angled stakes

Rolling into perfect rings can be difficult, which is why we offer a rolling service by our supplier. Any rings 3,106mm diameter (4 lengths) or over can be done on site. If you are creating sweeping curves you will be able to shape down to roughly a 1,000mm radius by hand. Using the Rubber Forming Strip will make this easier as it will help stop the edging kinking while shaping it and allow for it to be shaped down closer to an 800mm radius. It slides up under the rolled top to give the edging that extra little bit of strength to help curve, once the edge is the shape you require just take it out and repeat on the next length.

Because the edging isn’t really thick, it is not able to stand freely without some of it being in the ground. This is to ensure stability. 

FormBoss’s strength comes from a combination of the rolled top lip which is manufactured locally, the staking system and the requirement that it is installed 1/3 into the ground according to our instillation guidelines. Because of these 3 key points, the FormBoss system is not required to be thick, therefor making it extremely user friendly and easy to manipulate onsite when creating shapes.  

ZAM has a satin like finish, whereas the galvanized has more of a speckled finish.

ZAM comes with a 15year guarantee, which is 5 more than Gal.

Please allow up to 10 business days for all special production, including rings, boxes and custom shapes. We do stock some of our standard sized rings (777mm, 1165mm, 1554mm Ø), please call us to see if the ring you require is on our shelves.
NOTE: 777mmØ rings will arrive closed unless specified, all rings under 1000mmØ can be delivered closed if requested. All rings above this will arrive in sections as they are too large to ship or carry fully formed.

This will depend on the quantity of the order and the delivery location. Usually within 5-7 days if within Melbourne or the Mornington Peninsula.

Concrete Sleepers

Unfortunately Yes, due to the way we source and supply the product in packs the minimum we can supply is 10 standard sleepers or 8 heavy duty sleepers.

Yes, you can pick up from the manufacturer we placed your order, 40MPa sleepers Officer 3809 & 50MPa Dandenong 3175.  However, sleepers are heavy and delivery is usually the best option.

Yes, we can arrange delivery across Melbourne and regional areas.

If you cancel prior to us paying our supplier and the transport company, we can arrange a full refund minus any credit card fees via a bank transfer within 5 business days. Unfortunately, if payment was made to our suppliers any non-refundable amounts will be deducted from your refund to cover our costs from the suppliers. No refund will be offered if the product was made to order.

Unfortunately, we don’t accept returns on concrete sleepers as the product may develop cracks if mishandled and the cost to you for transport may not be worth returning. Please be sure you require the correct quantity and type of concrete sleeper before committing to buy.

Yes, all our sleepers can be cut to size with a diamond blade concrete saw. The exposed reo bars must be covered with cold gal spray to protect them from rusting to extend the life of the sleeper.

Typically, walls under 1m in height don’t require engineering and council approval. Please refer to your local council for exact requirements.

Efflorescence is a white powdery substance that forms on the surface of masonry products such as brick, concrete, and stone when water that is trapped inside the material evaporates and leaves behind salts. It is caused by the presence of soluble salts that are present in the material, which become visible once they reach the surface and the water evaporates. Efflorescence is a common problem in masonry and can be unsightly, however, it is not a structural issue and can be easily cleaned off.

Typically, efflorescence will spontaneously disappear after one or two years. If removal is needed right away, you can get one by buying an efflorescence remover, which is available at most big-box hardware stores. Always test a product on a small area first and always follow the directions and guidelines on the product label. The integrity of the concrete products is not at risk due to efflorescence, a natural process that is typically harmless. Efflorescence is a normal element of using concrete items, despite the fact that it can be ugly and distract from the product’s aesthetics.

DON’T backfill the wall without first covering the sleepers with plastic (Forticon). Efflorescence may happen if too much water collects below the sleepers if plastic is not utilised and an agi drain at the base of the wall must also be installed to allow drainage.

Although concrete products are incredibly durable and sturdy, there are some simple maintenance guidelines to follow to make sure they continue to look great for a long time. Use a light spray of water from a garden hose to soften the stains or dirt, do not scrub with a hard bristle brush to clean the face of the sleeper if possible.

Dont’s
– NEVER clean sleepers with a pressurised water machine. Concrete capillaries can be widened by the water pressure, which can result in efflorescence.
– AVOID using chemical cleaners to clean the sleepers (other than Efflorescence Remover).

Unfortunately not, we only sell the products as shown. We may be able to assist by recommending installers if available in your area.

Retaining Wall Steel

No, you just need to place your order and pay in order to receive a job number to present at your collection.

Yes, you can pick up from multiple warehouse locations. Hallam 3803, Dandenong 3175, Bayswater 3153 & Campbellfield 3061.

Yes, we can arrange delivery across Melbourne and the Mornington Peninsula.

Unfortunately, our suppliers don’t accept returns, so its important you select the correct quantities and lengths required.
Garden Edging Supplies will try to assist best as possible to offer credit on trade purchases if available.

Please refer to the installation guide.

No, galvanized steel offers exceptional resistance to rust and corrosion.

Unfortunately not, we only sell the products as shown. We may be able to assist by recommending installers if available in your area.

Steel Decorative Screens

Yes, due to the way we source the decorative panels at lower prices we  need to supply a minimum of three panels  to pass on the savings.

Yes, you can pick up from the warehouse located in Dandenong 3175

Yes, we can arrange delivery across Melbourne and the Mornington Peninsula.

Unfortunately, we don’t accept returns once the product wrapping has been removed,  as product cannot be resold at the retail price.

Please refer to the Victorian Building Authority  website on what’s permitted
https://www.vba.vic.gov.au/consumers/swimming-pools/pool-safety-barriers

All panels have a  13mm backing frame which can be drilled and screwed onto your structure, giving a secure fix.

Although steel panels are durable and sturdy, there are some simple maintenance guidelines to follow to make sure they continue to look great for a long time. Use a light spray of water from a garden hose to soften the stains or dirt, do not scrub with a hard bristle brush to clean the face of the screen.

Unfortunately not, we only sell the products as shown. We may be able to assist by recommending installers if available in your area.

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